PRIVACY POLICY
Last updated: 20 April 2026
This Privacy Policy explains how Xtechnic ("we", "us", "our") collects, uses, and protects your personal data when you use our website https://xtechnic.net or place an order in our store.
We comply with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (nFADP).
---
1. DATA CONTROLLER
The data controller responsible for your personal data is:
Xtechnic
Switzerland
Email: contact@xtechnic.net
Website: https://xtechnic.net
---
2. PERSONAL DATA WE COLLECT
We may collect and process the following personal data:
- Full name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Order details (products purchased, order history)
- Payment confirmation data (payments are processed by third-party providers)
- IP address and technical device information
- Customer support communication data
We do not store full payment card details. All payments are processed securely by third-party payment providers.
---
3. PURPOSE OF DATA PROCESSING
We process your personal data for the following purposes:
- To process and fulfill your orders
- To deliver products to you
- To provide customer support
- To send order confirmations and updates
- To prevent fraud and unauthorized transactions
- To comply with legal and tax obligations
- To improve our website, services, and user experience
---
4. LEGAL BASIS FOR PROCESSING
We process personal data based on:
- Contract performance (order fulfillment)
- Legal obligations (tax and accounting requirements)
- Legitimate interests (fraud prevention, service improvement)
- Consent (marketing emails, if explicitly given)
---
5. DATA SHARING
We may share your personal data only when necessary with trusted third parties, including:
- Payment providers (e.g. Stripe, PayPal)
- Shipping and fulfillment partners (including dropshipping suppliers)
- IT and hosting service providers
- Analytics providers (e.g. Google Analytics)
We do not sell, rent, or trade your personal data.
---
6. INTERNATIONAL DATA TRANSFERS
As a dropshipping business, your personal data may be processed outside Switzerland and the European Economic Area (EEA), for example by international suppliers and service providers.
In such cases, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.
---
7. DATA RETENTION
We retain your personal data only as long as necessary to:
- Fulfill your order
- Comply with legal, tax, and accounting obligations
- Resolve disputes and enforce agreements
After this period, data is securely deleted or anonymized.
---
8. YOUR RIGHTS
Depending on your location, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Restrict or object to processing
- Withdraw consent at any time (where applicable)
- Request data portability (GDPR)
To exercise your rights, contact us at:
contact@xtechnic.net
---
9. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Ensure website functionality
- Improve user experience
- Analyze website traffic and performance
You can control or disable cookies through your browser settings.
---
10. THIRD-PARTY SERVICES
We use trusted third-party services to operate our store, including:
- WooCommerce (eCommerce platform)
- Payment processors (Stripe, PayPal)
- Hosting providers
- Analytics tools
Each third party is responsible for its own privacy practices.
---
11. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
---
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with an updated “Last updated” date.
---
13. CONTACT
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Email: contact@xtechnic.net
Website: https://xtechnic.net
Shopping Cart